Let’s talk: we’re here to help.
Have questions about StaffScheduleCare or want to see how it fits your home’s needs? Reach out to our team—we’re happy to chat and provide the answers you need.
Need technical support? Submit a ticket here.
Your questions, answered
You can reach us via phone, email, or by filling out our contact form. Our team will get back to you as soon as possible.
Yes! Our mobile-friendly platform allows staff to view schedules, pick up shifts, and receive notifications on the go. We've also launched a Manager Companion App to help managers and schedule manage their work on the go.
Yes, our platform integrates with 25+ payroll and HR systems. Contact us to discuss your specific integration needs.
Yes! Contact sales@staffschedulecare.com to learn more about our referral and partner programs.
We prioritize the security of your data with advanced encryption, secure access controls, and regular security audits to protect against unauthorized access and data breaches. Your data remains on Canadian soil throughout this process.
We offer Support from Monday to Friday between 8am-5pm EST. Additionally, we provide Emergency Technical Support from Monday to Friday 5pm-8pm EST and Saturday/Sunday/Holidays from 9am-5pm EST. Our support channels include Phone, Email, and Web Ticket submission, ensuring you have multiple ways to reach us and get the assistance you need. All Support representatives are level 1 certified SSC trainers and are based on Canada.
Yes, we provide comprehensive training resources, including video tutorials, user manuals, and live webinars, to help your team make the most of StaffScheduleCare.
We value your input! You can request new features or provide feedback through our support portal or by contacting our customer service team.
